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Veterinary Practices

AI agents for CMA compliance, clinical documentation, RCVS accreditation, and practice operations.

Tools for Veterinary Practices
Regulatory Pricing

CMA Price List Generator

The CMA says publish your prices by early 2027. Your agent builds the list from your PMS and keeps it current.

Manual price list creation + updates£3,000–£6,000/year
Your agentfrom £1,500/year
Veterinary Practices
Regulatory Pricing

CMA Written Estimate Agent

Every treatment over £500 needs a written estimate. Your agent drafts it from the clinical plan in two minutes.

Vet/nurse time writing estimates£5,000–£10,000/year
Your agentfrom £2,000/year
Veterinary Practices
Regulatory Pricing

CMA Itemised Billing Agent

Itemised invoices. Prescription fee caps. Ownership disclosure. Three CMA mandates, one agent.

Manual invoice review + compliance risk£4,000–£8,000/year
Your agentfrom £2,500/year
Veterinary Practices
Compliance & Reporting

CMA Compliance Monitor

21 CMA reforms. One dashboard that tells you which ones you've met and which ones will get you fined.

Consultant compliance review£3,000–£5,000/year
Your agentfrom £1,800/year
Veterinary Practices
Clinical Documentation

UK Clinical Note Writer

SOAP notes in 90 seconds, not 10 minutes. UK-native. PMS-integrated. Not another American app.

VetRec / ScribbleVet / HappyDoc (US-based)£1,200–£1,800/year per vet
Your agentfrom £600/year per vet
Veterinary Practices
Clinical Documentation

Surgical & Anaesthesia Log Agent

Every procedure. Every anaesthetic. Every complication. Logged in RCVS format before the patient wakes up.

Vet time + paper anaesthesia charts£4,000–£8,000/year
Your agentfrom £2,000/year
Veterinary Practices
Clinical Documentation

Client Discharge Summary Writer

Your client gets a clear, jargon-free discharge summary before they leave. Your vet didn't write a word of it.

Vet/nurse time writing discharge instructions£3,000–£6,000/year
Your agentfrom £1,500/year
Veterinary Practices
Clinical Documentation

Significant Event Audit Writer

The 2025 PSS review requires significant event audits. Your agent writes them from the clinical record, not from memory three weeks later.

Vet/practice manager time£2,000–£4,000/year
Your agentfrom £1,200/year
Veterinary Practices
Compliance & Reporting

RCVS PSS Evidence Agent

5 accreditation levels. 12+ modules. Your evidence is already in your records — your agent just assembles it.

Consultant PSS preparation£3,000–£6,000/year
Your agentfrom £2,500/year
Veterinary Practices
Compliance & Reporting

Clinical Audit Agent

The 2025 PSS review now requires clinical audits. Your agent runs them quarterly from your PMS data.

Vet time + manual audit£3,000–£5,000/year
Your agentfrom £1,800/year
Veterinary Practices
Policy Management

Veterinary Policy Library Agent

Clinical governance. Controlled drugs. Radiation protection. Biosecurity. All current. All yours.

Policy subscription services£1,600–£2,500/year
Your agentfrom £1,200/year
Veterinary Practices
Medicines Management

Controlled Drug Register Agent

Schedule 2 reconciliation. Witnessed destruction logs. Weekly audit. Your CDR is always inspection-ready.

Manual CDR + vet time£3,000–£6,000/year
Your agentfrom £2,000/year
Veterinary Practices
Medicines Management

Prescription & Cascade Agent

VMD cascade rules. Withdrawal periods. Prescription fee caps. Every prescription compliant, every time.

Vet time + compliance risk£3,000–£5,000/year
Your agentfrom £1,500/year
Veterinary Practices
Insurance Claims

Insurance Claims Agent

Five insurers. Five portals. Five different forms. Your agent fills them all from one set of clinical notes.

Receptionist/nurse time + admin fees£5,000–£10,000/year
Your agentfrom £2,500/year
Veterinary Practices
Referral Management

Specialist Referral Agent

Every referral centre has its own form. Your agent fills them all from the clinical record.

Vet time writing referral letters£3,000–£6,000/year
Your agentfrom £2,000/year
Veterinary Practices
Compliance & Reporting

Complaint & RCVS Response Drafter

3,300 RCVS complaints a year. 57% about standards of care. Your response is your defence — get it right.

Vet/manager time + legal risk£4,000–£8,000/year
Your agentfrom £1,800/year
Veterinary Practices
Documentation

Staff Supervision & CPD Writer

Vets, nurses, support staff — everyone needs supervision and CPD. Nobody has time between consults.

Practice manager/head vet time£3,000–£6,000/year
Your agentfrom £1,500/year
Veterinary Practices
Patient Engagement

Vaccination & Recall Agent

Vaccination boosters. Flea and worm reminders. Health checks. Your agent recalls every patient on time, every time.

Basic PMS reminders + receptionist time£4,000–£8,000/year
Your agentfrom £2,000/year
Veterinary Practices
Scheduling & Booking

Phone Triage & Booking Agent

24–28% of calls go unanswered. Your agent triages, books, and never puts anyone on hold.

Receptionist time + lost clients£8,000–£15,000/year
Your agentfrom £3,000/year
Veterinary Practices
Patient Engagement

Review & Reputation Agent

Independents win on service quality. Your agent turns that into Google reviews that prove it.

Manual monitoring + marketing agency£3,000–£6,000/year
Your agentfrom £1,500/year
Veterinary Practices
Recruitment

Locum & Recruitment Screening Agent

Locum vets cost £494/day. VNs £250. Your agent screens, verifies RCVS registration, and books them before lunch.

Agency fees + manager time£10,000–£20,000/year
Your agentfrom £2,500/year
Veterinary Practices
Security & compliance

Patient records. Controlled drug logs. Prescription data. No shortcuts.

Clinical records, controlled drug registers, prescription data, insurance claims, referral letters — this is sensitive practice data governed by the RCVS Code of Professional Conduct, the Veterinary Medicines Regulations 2013, and the Misuse of Drugs Regulations 2001. Every agent we build for veterinary practices runs on infrastructure designed for sensitive data from the ground up.

Animal clinical data is not “special category” under UK GDPR — but client personal data and financial information absolutely is. We treat all practice data with the same rigour regardless of classification.

Where your data lives

Your agents run on Claude (Anthropic) via AWS Bedrock with an EU-only geographic inference profile. Prompts and outputs never leave the EU — AWS contractually guarantees this. Protected under Anthropic's enterprise Business Associate Agreement.

Need UK-only data residency? We offer an Azure UK South deployment as a premium enterprise add-on for customers with stricter requirements. Available on request.

What we never do

  • ×Train AI models on clinical or client data
  • ×Access your practice management system directly
  • ×Share data between practices
  • ×Retain controlled drug register data beyond your audit period
  • ×Process data outside the EU (or UK, for enterprise customers)

What we do

  • ✓Full audit logging of every agent action
  • ✓Per-practice tenant isolation
  • ✓Human-in-the-loop — every output is a draft your vet or practice manager reviews
  • ✓RCVS confidentiality standards built into every workflow
  • ✓Data Processing Agreement under UK GDPR with appropriate lawful basis
  • ✓Veterinary Medicines Regulations compliance for prescription and controlled drug data

Certifications & standards

  • →Cyber Essentials Plus in progress
  • →ICO registered data controller
  • →ISO 27001 planned within 12 months

We only claim certifications once achieved. The above reflects our current trajectory honestly.

Need the full picture? Visit our Trust & Security page for data residency details, subprocessors, and how to request DPA and DPIA templates.